About

Picture of James McDowell

I'm an accomplished user experience professional with 5+ years of cross-cutting experience in research, design, and digital strategy for the federal government, enterprise, businesses, and non-profits. I'm a strategic, high-level thinker who is able to understand the broad-level goals and needs of an organization, yet also dive into the details to solve its most challenging problems. I'm experienced in working closely with stakeholders to best translate their needs and requirements into actionable research studies that identify insights from customers, which ultimately shape the design of digital infrastructure and services.

I always find myself drawn to mission-driven work including civil service, healthcare, and non-profits. I bring a skillset with unique depth and breadth to my work as well as enduring optimism to make the world a better place.